5 min
First contact SLA
1 min
Quote delivered
3
Cover types available
11
Questions to your quote
Our Plans
Our rating engine matches your answers to the plan that best fits your budget and medical needs — from our locked, Viaison-managed catalogue.
Why Viaison
Sales teams drowning in spreadsheets. Prospects receiving confusing brochures outside their budget. We built Viaison to replace all of that with a fast, transparent, self-service experience — backed by a human specialist at every step.
Learn About Our ApproachChat-Style Questionnaire
Answer 11 guided questions on our website or WhatsApp. A real-time progress bar keeps you on track.
Instant Rules-Based Quote
Our engine scores every plan in our locked catalogue and surfaces the single best match for your budget and needs — in under 2 seconds.
Clean PDF Summary
Receive a professionally formatted quote PDF delivered to your inbox within 60 seconds of completing the flow.
Dedicated Sales Support
A specialist is notified the moment your lead is created and will reach out within 5 minutes to walk you through your options.
Privacy-First by Design
TLS 1.3 transit encryption, AES-256 at rest. Your data is yours — retained for 36 months and deleted on request.
Transparent Analytics
We track every step of the funnel so we can continuously improve the experience and surface the most relevant plans.
The Process
01
Start your quote
Visit our website or message us on WhatsApp to begin.
02
Answer 11 questions
Date of birth, who to cover, cover type, budget, and more — all in a chat-like flow.
03
Get your recommendation
Our engine instantly surfaces the single best plan from our vetted catalogue.
04
Receive your PDF
Enter your contact details and your quote arrives in your inbox within 60 seconds.
05
Talk to a specialist
Your assigned agent calls within 5 minutes to answer questions and close the policy.
Average first response time
< 5 min
SLA enforced across all channels
Plans scored instantly
< 2s
P95 quote generation time
Lead-to-contact rate
Tracked
Full funnel analytics in your dashboard
Client Stories
“I had a quote in my inbox before I finished my morning coffee. The process was clear and my agent called exactly when they said they would.”
Grace M.
Small Business Owner, Nairobi
“Finding international health cover used to mean hours of back-and-forth. Viaison gave me one clear recommendation and handled the rest.”
David K.
Expatriate, Westlands
“We enrolled our entire team through Viaison's platform. The analytics dashboard helps me track renewal dates without chasing anyone.”
Amina O.
HR Manager, Mombasa Road
Viaison
Insurance brokerage platform. Transparent quoting, instant recommendations, and human follow-up — every time.
Contact
+254 700 000 000
hello@viaison.co.ke
Nairobi, Kenya
© 2026 Viaison Insurance Brokerage. All rights reserved.
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